• unintentional abuse

    Unintentional Abuse

    Not all abuse occurs intentionally. Sometimes our best efforts are just not enough and we don't mean to create poor enironments for the people we love.

  • Emotional Abuse

    Emotional Abuse

    Some examples:

    • Pressure, intimidating or bullying.
    • Treating the adult person like a child.
    • Threatening to harm the person or their pets.
    • Emotional blackmail and not letting someone see or speak with certain people.
  • Verbal abuse

    Verbal Abuse

    Verbal abuse is actually a type of emotional abuse and can look like:

    • Insults - like name calling
    • Being the constant butt of people's jokes when you don't find it funny
    • Manipulation, Criticism and Demeaning comments
    • Threats, and blame.
  • physical abuse

    Physical Abuse

    Some examples:

    • Pushing, shoving and rough handling.
    • Kicking, hitting, punching or biting.
    • Locking someone in a room or tying to a chair or bed.
    • Overuse or misuse of medication.
    • Restraining - physically or with medication.
  • financial abuse

    Financial Abuse

    Some examples:

    • Threatening, coercing about
      assets or wills.
    • Taking control of the
      person’s finances against
      their wishes.
    • Abusing Powers of
    • Stealing things like bank cards or items from the home.
  • excessive restraint

    Excessive Restraint

    This is when you touch someone to stop them doing something. You can only use physical restraint if it is an emergency or if a behaviour practitioner has given permission.

    Very limited restraint should be used (least amount possible).

  • discrimination


    Disability discrimination occurs when a person is treated worse than someone else, or not given the same opportunities as others in a similar situation because of their disability.

    More about disability discrimination can be found here Disability discrimination (humanrights.gov.au)

  • sexual abuse

    Sexual Abuse

    Some examples:

    • Not getting consent to touch someone or talking to them sexually when they have not asked you to.
    • Rape and sexual
    • Cleaning or treating
      the person’s genital
      area roughly or
    • Enforced nudity of
      the person against
      their consent.
  • neglect


    This could look like:

    • Failing to protect someone
    • Not providing enough shelter
    • Lack of supervision
    • Substance abuse by a carer or parent
    • Not enough physical care
    • Not providing enough food and water
    • Abandonment
    • Not supporting education
  • report abuse

    Report Abuse

    If you want to speak with a Social Worker at Croften Care they will be able to help you.

    If you are worried you are creating an unsafe envionrment for someone we can help you work on improving this. There is always help out there.

    If it's an emergency please contact 000.

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What is safeguarding?

Safeguarding is a fancy term that means the "actions" that we take to protect the health, well-being and human rights of people — especially children, young people and vulnerable adults — to live free from abuse, harm and neglect.

Croften Care have a Safeguarding Policy which you can read by selecting here.

How can I get help in an emergency?

If you have a life-threatening or urgent situation, phone Triple Zero (000) and ask for the police, fire or ambulance depending on the type of emergency.

For non-urgent police attendance - phone 131 444.

How can I get help if I think someone needs it?

National Disability Abuse and Neglect Hotline
The National Disability Abuse and Neglect Hotline provides support to you or someone you may care for to report abuse and neglect of people with disabilities. The hotline is available from 8:00 am to 6:30 pm CST Monday to Friday, except on Australian national public holidays.

Phone: 1800 880 058

National Relay Service: 1300 555 727 and ask for 1800 880 052

SA Abuse Prevention Phone Line

Call the SA Abuse Prevention Phone Line during business hours Monday to Friday, except on public holidays if you are concerned about yourself or someone you know who is at risk of, or experiencing, abuse by someone they should be able to trust.

Phone: 1800 372 310