Policies

Listed below are a range of Easy to Read and understand policies from Croften Care. We hope they will help you to understand your rights and what you can expect from us when we are supporting you.

When you select a link it will open up another document (PDF) that you can read on your computer or phone. You might also like to print the documents if this helps you to read them.

Information to Help You and Protect You

• Supporting Your Choices
• Code of Conduct
• Making Services Better
• Privacy Policy Handout
• Safeguarding Policy

Complaints and Feedback

• Feedback and Complaints Policy
• Feedback and Complaints Form
• More About Complaints (and people who can help you)

Croften Care Code of Conduct

Caring for people with a disability comes with a BIG responsibility. Croften Care measure each employee's performance against our Core Values and against our Code of Conduct. We are all held accountable, no matter the position we hold and we honour ALL feedback from the people we work with.